Forward Multimedia understands that each client has unique needs and preferences when it comes to website maintenance. While we highly recommend our comprehensive maintenance plans to ensure the optimal performance, security, and longevity of your website, we respect your decision if you choose not to avail of our maintenance services.

1. Notification of Opt-Out

If you choose not to purchase a maintenance plan, please notify us, and clearly state your decision to opt out of our maintenance services.

2. Acknowledgment

Upon receiving your opt-out request, we will acknowledge it within 1-3 business days to confirm that your decision has been noted. This acknowledgment will include important information about the implications of opting out of our maintenance services.

3. Understanding the Implications

It’s important to note that opting out of our maintenance services means you will not benefit from regular updates, security patches, and proactive monitoring provided by our team. This may leave your website vulnerable to potential security risks and could impact its overall performance.

4. Responsibility for Updates

As the client opting out, you assume responsibility for keeping all website software, plugins, themes, and other components up-to-date. Failure to do so may result in compatibility issues, security vulnerabilities, and diminished performance.

5. Ad-Hoc Services

If you choose not to subscribe to our maintenance plan but require ad-hoc services in the future, these services will be billed separately at our standard hourly rates. We will provide a cost estimate before proceeding with any ad-hoc maintenance work.

6. Re-Enrollment Option

You have the option to enroll in our maintenance services at any time. If you decide to re-enroll after opting out, a thorough website audit may be required, and any necessary updates or security patches will be billed separately.

By opting out of our maintenance services, you acknowledge and accept the associated risks and responsibilities. We are committed to providing exceptional service, and we remain available to assist you with any future maintenance needs or inquiries.

If you have any questions or concerns regarding our opt-out policy, please do not hesitate to contact us.

Thank you for choosing Forward Multimedia for your web development needs.