No. Lightspeed Point of Sale is only available via the cloud by subscription only. There is no software to install on your local computer at your physical store’s premises.

Yes. Lightspeed Point of Sale requires an active internet connection to work. It is advisable to have back-up internet access via alternative provider, MiFi, or you may use your phone’s data plan. However, such interruptions in Trinidad & Tobago are rare, and you may also keep manual records in the event of internet interruption and update when restored.

You need at least the following:

1. Barcode scanner- either handheld or desktop
2. Computing device- either desktop, laptop or tablet
3. Receipt printer- either thermal printer (for mini receipts), or regular printer for full page receipts

You do not necessarily need a label printer as most products already have barcodes on their labels. Alternatively, a regular printer can print labels as well.

Yes. There is no obligation to purchase hardware from us. You are free to source hardware from other suppliers in Trinidad & Tobago, or even import yourself if it will be cheaper. We understand that businesses try their best to save on expenses.

Yes. Depending on your current POS software, it may be possible to migrate your data without having to start over from scratch. You can let us know what POS you are using so we may assess beforehand.

Most hardware (barcode scanners, label & receipt printers) are compatible with Lightspeed POS, so it’s possible to only do a software switch without having to buy new hardware.

Lightspeed POS is suitable for any retail business small or large, like mini-marts/convenience stores, clothes stores, gift shops, electronics, health & beauty, home decor, jewelry, toys, pets, sporting good, bars, restaurants.

There is also Lightspeed Restaurant, especially for, as you would guess, restaurants which allows you to customize your system for your unique workflows, starting with your menus, screens and floor plans. It boasts fewer steps for your staff to learn, and a better experience for guests.

No. In-store set-up and implementation is a separate service and not included, and generally starts at $5,000 TTD if you use our local team to do so in person. Lightspeed provides free onboarding for new customers via online sessions and has 24/7 support plus educational resources.

Yes. Lightspeed POS is easy to connect and set up if you’re savvy enough. Many customers prefer to do it themselves to save the additional expense, especially as Lightspeed provides full support. You may also talk to us for additional remote support and guidance.