Company Profile
Since 2010..
Now in our 15th year
From web agency to digital agency, Forward Multimedia has grown tremendously since inception in 2010. Now after fifteen years, our company has one of the largest client portfolios among our peers in Trinidad & Tobago— at least 80 unique clients, with an unparalleled 100+ live websites in our charge, managed by a team of around 20.
While the original plan to remain a boutique company with a handful of clients, growth was steady and organic… and ultimately inevitable, even with the deliberate strategy being not to advertise.
Our growth can be attributed to our way of doing business, which is putting the client first, with the belief that the financial part will take care of itself. Forward Multimedia is shy about discussing money and pricing, hence the reason for publishing all pricing. We prefer to discuss solutions, and specifically yours, while drawing from our more than a decade long experience on the ground and in the trenches.
Today our work speaks for itself; our client and portfolio grew to its size because nobody left, which means they’re happy here. We have diverse range of clients, from national brands like The Nut King, JTA Supermarkets, Nutrimix Feeds, Pepe’s; governmental institutions like Central Bank Museum and Agricultural Development Bank (ADB); to many lesser known companies who are just as important to their customers and who get the same attention.
Mission Statement
To encapsulate our mission into a brief statement. Our aim is to provide digital services to businesses in Trinidad & Tobago, the Caribbean, and beyond, where the primary focus is the needs of the client, regardless of their size or stage of growth. Our goal is always to provide best advice and value while delivering the same quality of service to all clients, so that they are always confident and reassured that they are in good hands.
Our goal is always to provide best advice and value while delivering the same quality of service to all clients
Vision Statement
Our vision is much easier to be concise. We see ourselves being the largest digital agency in Trinidad & Tobago and the Caribbean. While this may seem like a lofty goal, it is an achievable one, as long as we stay true to the core values that got us here. With an unwavering commitment to excellence, innovation, and client satisfaction, we aspire to be the foremost digital agency, pioneering transformative solutions.
We see ourselves being the largest digital agency in Trinidad & Tobago & the Caribbean
Why Choose Forward Multimedia?
Experience
Fifteen years and counting, with 100 websites in our portfolio all live mind you. The old buzzwords and approach are no longer applicable; our experience has taught us that Marketing is the undisputable king and we live by it. With AI now in the fray and disrupting the market, steady hands are needed more than ever to navigate our clients through the raucous noise— ‘pick sense from nonsense’ as we say and bring real value.
Expertise
We’ve developed a deep understanding of design principles and industry standards. Our web and graphic team does a great job applying international standards and trends within the framework of our local business mindset and culture. We prioritize user-centric design that are visually appealing, crafting websites that are intuitive, engaging, and optimized for seamless navigation across devices while implementing SEO best practices.
Authority
2018 panelist in the annual Trinidad and Tobago Internet Governance Forum; an invited speaker for the launch of the Virtual Caribbean DNS Entrepreneurship Center (VDECC) in T&T, an initiative of ICANN; consultant for the Ministry of Trade & Industry’s National E-Commerce Policy, with many recommendations making it to the final policy; not to mention a prolific article portfolio that has been educating the public since inception.
Trust
We’ve had a high level of client retention since our 2011 inception in T&T, which grew us into now a large agency, and one of the largest in the country. We’re trusted by national brands, government organizations; large, small & micro enterprises, ambitious individuals up to, and including– people ‘trying ah ting‘– all without losing our soul along the way. We’re accessible, transparent, solution-oriented and straight as an arrow.
Our Products
& Services
Forward Multimedia provides a comprehensive suite of online offerings with the goal of being a complete digital service. This is based on the premise that a company’s online presence is a network of dependent channels, which require a cohesive strategy for optimal results. It is for this reason that we do not generally promote à la carte services… we strive to deliver a complete solution.
When a client is onboarded, we immediately set up a collaboration channel (usually via WhatsApp) with our team and the client’s, for fast and efficient communication.
Our primary products
and services at a glance are:
The Forward Multimedia Team
The Forward Multimedia team is well led by senior members in charge of overall operations, web, and social media. Our steady growth has forced us to tighten many areas in order to improve efficiency and adapt to the ever changing market.
Being a digital business, our team enjoys the perks of working at home. Our work flow is result-oriented, not time based— no one has to punch a clock or report to work at 8am; our team is free to manage their life and work, while treating work seriously, and are all happier for it.
